Shipping policy
Free shipping
we offer free shipping on our APPAREL to most major cities worldwide. We also offer free shipping on ACCESSORIES for all delivery addresses in the US and Canada.
If you do have a question regarding the eligibility of your location for complimentary shipping, please do reach out to us at riancouture@gmail.com and we will confirm the same.
Order Status information
As our products are made-to-order, there is usually a 4-5 week production time before the item is shipped out for delivery. Once shipped, delivery typically takes 1-2 weeks depending on your location. Once your order is shipped, you will receive a tracking number via email so that you can track the shipment while it makes its way to you.
*Please note that owing to the current COVID-19 safety protocols, estimated delivery times have been revised to 6 weeks.
For all urgent orders please contact riancouture@gmail.com
Once your order is shipped, you will receive a tracking number via email so that you can track the shipment while it makes its way to you.
Your order may be subject to import duties and taxes which are applied when it reaches the delivery destination. You will be responsible for the payment of any such import duties and taxes. Please note that we have no control over these charges as they are set by your local jurisdiction. Please contact your local customs office for further information before placing your order.